We’re committed to safeguarding your personal information and providing transparency about how it is handled, in compliance with the UK GDPR.

Information We Collect

We only collect information relevant to supporting your membership and communication.

• Personal details you provide directly, such as your name, contact information, and fitness level.
• Session participation records, preferences, and feedback from classes or online forms.
• Technical data like browser type and device identifiers, collected automatically for site improvement.
• Communication records from email, website forms, or phone contacts to assist your experience.

How We Use Your Information

Your data is used to provide a safe, personalised group fitness experience.

• Responding to enquiries, schedule requests, and feedback submissions.
• Tailoring class recommendations based on your fitness preferences and activity log.
• Improving our services, website functionality, and class offerings for a better user experience.
• Complying with legal and regulatory UK requirements to protect your privacy.

Legal Basis For Processing

We process your data in line with current UK data protection laws.

Your information is only processed where necessary to fulfil our contract with you, respond to enquiries, or comply with legal obligations under the UK GDPR.

Sharing Information

Your data is only shared when required and always protected.

• We may provide information to service providers (e.g., booking systems) who support our operations, under strict confidentiality agreements.
• When legally required by UK law enforcement or authorized bodies, following due process.
• With your explicit consent if arranging third-party wellness services or partner offers.

Data Security

We implement technical and organisational safeguards to keep personal information safe against unauthorised access, loss, or misuse. All communications are encrypted, and only trained staff may process your data. We review our controls regularly and promptly resolve security concerns to uphold your privacy.

Your Rights

As a UK resident, you control your personal data and can exercise these rights at any time.

• Access the information we hold about you and receive a copy on request.
• Rectify or update any incorrect or incomplete data we have on record.
• Request deletion of information where applicable, or restrict its handling.
• Object to or limit the way your personal information is processed for specific purposes.

Cookies & Tracking

We use cookies and similar technologies for website analytics, performance, and essential functionality. For full details, see our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

Contact us for questions, data requests, or privacy concerns. We reply promptly to assist you.

Updates To This Policy

We will inform you about significant changes to this privacy policy and update the effective date at the top of this page.